Legal Document Philippines Effective 2025

fbmplay Terms and Conditions

Please read these Terms and Conditions carefully before using the fbmplay platform. By registering an account or placing any bet, you confirm that you have read, understood, and agreed to be bound by these terms. These terms apply to all players accessing fbmplay from the Philippines.

These Terms and Conditions ("Terms") govern your access to and use of the fbmplay platform, including all casino-style games, live dealer tables, sports betting markets, and account services available at fbmplay.bet. By creating an account or using any part of the platform, you enter into a binding agreement with fbmplay. If you do not agree with any part of these Terms, you must not use the platform. fbmplay reserves the right to update these Terms at any time, and continued use of the platform after any update constitutes acceptance of the revised Terms.

1. Eligibility

To register and use fbmplay, you must be at least 21 years of age, as required under Philippine law for participationin online gaming and betting activities. You must be a resident of or physically located in the Philippines at the time of placing any bet or participating in any game. You must not be listed on any self-exclusion register or have been previously banned from the fbmplay platform for any reason. It is your sole responsibility to ensure that your use of fbmplay complies with all applicable laws and regulations in your jurisdiction. fbmplay reserves the right to request proof of age and identity at any time, and accounts found to be in breach of eligibility requirements will be suspended or permanently closed without prior notice.

2. Account Registration

Each player is permitted to hold only one account on fbmplay. Creating duplicate or multiple accounts is strictly prohibited and may result in the forfeiture of any balances held across those accounts. When registering, you must provide accurate, complete, and up-to-date personal information, including your full legal name, date of birth, and a valid contact method. fbmplay may require you to complete identity verification at any point, including before processing your first withdrawal, and failure to complete verification within a reasonable timeframe may result in account suspension. You are responsible for maintaining the confidentiality of your login credentials and must notify fbmplay immediately if you suspect any unauthorised access to your account. Any activity carried out through your account before you report a security concern will be treated as authorised by you. Sharing your account with any other person is not permitted under any circumstances.

3. Player Conduct

All players are expected to use fbmplay in good faith and in a manner that does not harm the experience of other players or the integrity of the platform. Any attempt to manipulate game outcomes, exploit software errors, use automated betting tools, or engage in any form of collusion with other players is strictly prohibited. fbmplay monitors all account activity and reserves the right to void bets, suspend accounts, and withhold funds where fraudulent or abusive behaviour is detected. Players must not use the platform for any unlawful purpose, including but not limited to money laundering, fraud, or any activity that violates Philippine law. Abusive, threatening, or offensive communication directed at fbmplay staff or other players will result in immediate account suspension. fbmplay's decisions regarding player conduct violations are final and binding.

4. Bets and Games

All bets placed on fbmplay are final once confirmed. It is your responsibility to ensure that all bet details — including the selection, stake amount, and market — are correct before confirming any wager. fbmplay reserves the right to void any bet that has been placed on an event where an error in odds or game settings has occurred, and in such cases the stake will be returned to your account balance. Minimum and maximum bet limits apply across all games and sports markets and are displayed within each game or market interface. Winnings from casino games and sports bets are credited to your account balance in Philippine pesos immediately upon settlement. In the event of a technical failure during a game session, fbmplay will use available records to determine the outcome; where no reliable record exists, the affected round or bet may be voided. All game outcomes on fbmplay are determined by certified random number generation or live dealer processes, and fbmplay does not manipulate results in any way.

5. Payments and Withdrawals

All transactions on fbmplay are conducted in Philippine pesos (PHP). Deposits are credited to your account balance upon successful confirmation from the relevant payment provider. Withdrawals are processed to the same payment method used for your most recent deposit, subject to identity verification and any applicable processing times. fbmplay does not charge fees for standard withdrawals, though your bank or e-wallet provider may apply their own charges. Withdrawal requests are typically processed within the timeframe stated on the Withdrawal page, and fbmplay is not responsible for delays caused by third-party payment providers. fbmplay reserves the right to carry out additional verification checks before approving any withdrawal, particularly for large amounts or accounts that have not previously completed full identity verification. Any funds that remain in an account that has been inactive for an extended period may be subject to the dormant account policy as communicated separately.

6. Responsible Gaming

fbmplay is committed to promoting responsible gaming among all players in the Philippines. We provide tools and resources to help players manage their activity, including the ability to set personal limits and access self-exclusion options through the Responsible Gaming page. Players who believe they may have a problem with gambling are strongly encouraged to make use of these tools and to seek support from relevant organisations. fbmplay reserves the right to impose limits or restrictions on any account where there are reasonable grounds to believe that a player may be experiencing harm from their gaming activity. All responsible gaming requests, including self-exclusion, will be processed promptly and treated with full confidentiality. Players who have self-excluded must not attempt to open new accounts on the platform during the exclusion period.

7. Intellectual Property

All content on the fbmplay platform, including but not limited to logos, graphics, software, game interfaces, text, and design elements, is the intellectual property of fbmplay or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You must not copy, reproduce, distribute, modify, or create derivative works from any content on the platform without the prior written consent of fbmplay. Unauthorised use of fbmplay's intellectual property may result in legal action. The fbmplay name and logo are registered trademarks and may not be used in any context without express written permission.

8. Limitation of Liability

fbmplay provides the platform on an "as available" basis and does not guarantee uninterrupted or error-free access at all times. To the fullest extent permitted by applicable Philippine law, fbmplay shall not be liable for any loss of winnings, loss of data, or any indirect, incidental, or consequential damages arising from your use of or inability to use the platform. fbmplay is not responsible for any losses resulting from your failure to comply with these Terms, including losses arising from account suspension due to a breach of the eligibility or conduct provisions. Nothing in these Terms limits fbmplay's liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law. Your use of the platform is entirely at your own risk, and you are solely responsible for any financial decisions you make while using fbmplay.

9. Changes to Terms

fbmplay reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, fbmplay will notify registered players through the platform or via the contact details associated with their account. The updated Terms will take effect from the date they are published on this page, and the effective date will be updated accordingly. It is your responsibility to review these Terms periodically to stay informed of any changes. Continued use of the platform after the publication of updated Terms constitutes your acceptance of those changes. If you do not agree with any updated Terms, you must stop using the platform and may request the closure of your account.

10. Contact and Support

If you have any questions about these Terms and Conditions, or if you need assistance with your account, you can reach the fbmplay support team through the contact details provided on the platform. For general enquiries and account support, please use the email address listed in the footer of this page. The FAQ page also contains answers to the most common questions from Filipino players regarding accounts, payments, games, and responsible gaming. fbmplay aims to respond to all support enquiries within a reasonable timeframe during standard operating hours. For urgent account security concerns, please contact support immediately and include your registered account details to allow for prompt verification and assistance.

Questions? We're Here to Help.

If anything in these Terms is unclear, our support team is ready to assist Filipino players with straightforward answers. You can also visit our FAQ page for quick guidance on accounts, payments, and responsible gaming.